Shipping policy

Shipping Policy

Thank you for shopping with Trustiva ! We want to make sure your experience is smooth from the moment you place your order to the moment it arrives at your door.

Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Delivery Once your order has been shipped, you will receive an email notification with your tracking information. Please allow some time for the tracking details to update.

Delays Occasionally, delivery may be delayed due to factors outside our control, such as weather conditions or carrier disruptions. We appreciate your patience in such situations.

Damaged or Lost Orders If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date and we'll be happy to assist you.

Contact Us If you have any questions about your order, feel free to reach out to us at: 📧 [shopwithtrustiva@gmail.com] 🌐 trustivaprime.online